- Is this the official WhatsApp Business API?
- No. LedgerLens connects as a linked device (like WhatsApp Web) to a number you control. This is not Meta's official Business API, and WhatsApp may restrict or ban the linked number. Always use a dedicated SIM — never a personal or primary business number. If a number is banned, link a new one, add it to the same groups, and your groups re-map automatically with no history lost.
- Will it post messages in my clients’ groups?
- Never automatically. Reactions are off by default. The only messages sent are the “Ask in group” replies a staff member clicks — limited to 20 per group per day.
- How accurate is it?
- Every screenshot is read by AI and then validated in code: the UTR must be 12 digits, the amount and date must make sense, the payment must show success, and every key field needs high confidence. Anything that fails a check goes to your Review queue instead of the ledger — wrong amounts are not silently auto-approved.
- Can it detect fake or edited screenshots?
- It flags suspected edits, but a screenshot is never treated as proof. The real control is bank reconciliation: screenshots with no matching bank entry are surfaced prominently as possible fake, failed or other-account payments.
- What about duplicates?
- The same image posted twice is caught instantly. A re-sent screenshot with the same UTR is caught by UTR. Both are marked duplicate, never counted twice.
- Which banks’ statements work?
- Any CSV or XLSX statement. You map the columns once per bank and it is remembered. UTRs are extracted from HDFC, SBI, ICICI, Axis, Kotak and other common narration formats.
- How is it priced?
- A one-time licence — no subscription and no per-screenshot fees to us. Screenshots are read with your firm’s own Anthropic (Claude) API key, added once in Settings → API keys, so Anthropic bills you directly for exactly what you use (typically well under ₹1 per screenshot).
- What if our AI key is missing or runs out of credit?
- Nothing is dropped. New screenshots are still captured and stored; they are read automatically as soon as a working key is saved.
- Where is my data stored?
- In India. See the Security page for details.